At Wandernestsupplies, we are committed to making the delivery process as smooth and convenient as possible. This Shipping Policy explains how orders are prepared, processed, and delivered to customers.
1. Order Processing
Once an order is successfully placed, our team begins preparing the products for shipment. Orders are carefully checked and packaged before being handed over to the appropriate delivery service.
Order processing generally takes 1–3 business days.
Business days exclude weekends and applicable public holidays.
2. Shipping Charges
Applicable shipping charges, if any, will be communicated or displayed during the order process before the order is completed.
Shipping costs may vary depending on the order, destination, package size, or delivery service used.
3. Order Confirmation
After your order is submitted, you may receive an order confirmation containing relevant order details.
Please review your information carefully and contact us as soon as possible if you notice an error.
Email: [email protected]
4. Delivery Address
Customers are responsible for providing accurate and complete delivery information when placing an order.
If incorrect or incomplete information is provided, please contact us promptly so we can determine whether the order information can still be updated before dispatch.
5. Tracking Information
Where tracking is available, tracking information may be provided after the order has been dispatched.
Customers can use the provided tracking details to follow the progress of their shipment.
6. Delivery Issues
If your package arrives damaged, appears to be missing items, or you receive an incorrect product, please contact us as soon as possible.
For damaged or incorrect products, we recommend contacting us within 7 calendar days of delivery and providing photographs or other relevant information to help us review the issue.
Email: [email protected]
7. Delayed or Missing Orders
If you believe your order has been delayed or has not arrived as expected, please contact our support team with your order details.
We will review the available shipping information and assist you with the next appropriate steps.
8. Changes to This Shipping Policy
Wandernestsupplies may update this Shipping Policy from time to time to reflect changes to our shipping practices or services.
Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about your order or shipping, please contact:
Wandernestsupplies
Email: [email protected]